All Your "Wait, What?" 🤔 Questions

Most repairs are completed within 24-48 hours once we receive your device. Simple repairs like screen replacement or battery replacement can often be done within a few hours. More complex repairs like water damage or logic board issues may take 2-3 days. We'll always provide you with an estimated timeframe when we receive your device.

Yes! We provide completely free shipping labels for sending your device to us and returning it to you. We use FedEx and UPS with full tracking and insurance. There are no hidden fees or charges for shipping - it's 100% free as part of our service.

All our repairs come with a 90-day warranty on parts and 30-day warranty on labor. If the same issue occurs within the warranty period, we'll fix it again for free including shipping. We stand behind our work and use only high-quality replacement parts.

Screen repair prices start from $79 and vary depending on your iPhone model. Newer models like iPhone 15 Pro Max cost more than older models like iPhone 11. We provide an exact quote after free diagnosis. The price includes high-quality LCD/OLED display, installation, testing, and warranty.

We take great care to preserve your data during repairs. However, we strongly recommend backing up your device before shipping it to us (iCloud, iTunes, or computer backup). While we maintain strict privacy and security protocols, we cannot guarantee data recovery in cases of severe damage or failed repairs.

We can unlock iPhones from most major carriers including Verizon, AT&T, T-Mobile, Sprint, and many others. The unlock process typically takes 1-3 business days and requires the device to be fully paid off and not reported as lost or stolen. Contact us with your IMEI number for a specific quote and timeline.

If we determine that your iPhone cannot be repaired (usually due to extensive logic board damage), you won't be charged anything. We'll ship your device back to you free of charge. We believe in "No Fix, No Fee" - you only pay when we successfully repair your device.

Yes, we specialize in water damage repair. Our process includes professional cleaning, corrosion treatment, and component replacement as needed. Success rates vary depending on how quickly the device is powered off and the extent of water exposure. We'll provide a free diagnosis and only charge if we can successfully restore your device.

We provide real-time updates via email and SMS throughout the repair process. You'll receive notifications when we receive your device, complete the diagnosis, finish the repair, and ship it back. You can also contact us anytime for a status update using your repair order number.

We can help with iCloud removal, but we require proof of purchase (original receipt, invoice, or Apple warranty documentation) to ensure the device is legitimately owned. This is for security and legal compliance. The process typically takes 3-7 business days once documentation is verified.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and bank transfers. Payment is only required after we complete the repair and confirm everything is working properly. We never charge upfront fees.

Yes, we repair all iPhone models from iPhone 6 to the latest iPhone 16 Pro Max, including all variants (Plus, Pro, Pro Max, mini, SE). We maintain an extensive inventory of parts for all models and our technicians are trained on every iPhone generation.